All packages shipped out will be via a trackable method. Once we have the tracking number, we will send you the tracking number via email. Please see below for the estimated shipping times to your country/region.
Estimated shipping times:
a) United States ~ 2 to 7 business days.
b) United Kingdom, Canada ~ 6 to 11 business days.
c) Spain, France, Korea, Taiwan, French Guiana, Japan, Singapore, Malaysia, Australia/New Zealand. Brazil, Mexico, Guatemala, Venezuela, Norway, Sweden, Denmark, Finland, Italy, Netherlands, Germany, Philippines, Indonesia, India, Turkey, Jordan, Bahrain, Portugal, Hong Kong, United Arab Emirates, and to all other countries ~ 6 to 15 business days.
d) Lebanon, Jersey, Colombia, Dominican Republic, Kuwait, Saudi Arabia, Russia, South Africa ~ 10 to 20 business days.
Important note: Please note that all estimated shipping times stated are based on normal conditions. Every once in a while, we do experience heavy international shipping volumes, especially during the holiday seasons. Also, do note that customs in some countries do take longer times to clear and scan incoming packages, which explains for the difference in the estimated shipping times stated above.
Order Processing times
Please note that Order processing time must be added on to shipping times, to get the total time taken for you to receive an order upon placing it. Order processing time is between 1-3 business days.
Orders that are unable to be delivered
All packages that are refused, unclaimed from the local post office, undeliverable as addressed because you input the wrong name or address when you placed your order, will not be our responsibility. So please do remember to check your address carefully when you place an order. :)